STEP 02 / 05

KYC verification

Identity verification so you can operate funds in your own name. Submit one ID and a selfie — most accounts are approved within 1–12 hours.

Time
~5 min
·
Importance
★★★☆☆
·
What you need
ID · Phone

WHY

Why is KYC verification required?

KYC (Know Your Customer) is a global financial standard for identity verification. Its core purpose is to clearly establish ownership of assets in your own name. Completing this step lifts the standard withdrawal limit so you can fully realize the returns generated by 5010 Quant 3.0.

HOW TO

Verification steps

  1. 01

    Open the KYC verification page

    Open the verification menu in the Gate.io app. Since the process includes capturing your ID and a selfie, we recommend doing this on the mobile app.

    Open the KYC verification page
    Where to find
    Gate.io app → top-left profile → Security → Identity Verification
  2. 02

    Enter your basic info

    Enter your nationality, full English name, date of birth, ID type and number. Your English name must exactly match the one on your ID.

    Enter your basic info
    Accepted IDs
    National ID · Driver's license · Passport
  3. 03

    Capture your ID

    Photograph and upload the front and back of your ID. Take the photo in good light without motion blur, with all four corners and text clearly visible.

    Capture your ID
    Capture guide
    • ·Format: JPG or PNG, under 5MB
    • ·Avoid glare and shadows
    • ·Don't cover any information on the ID
  4. 04

    Selfie capture (face match)

    This step checks that your face matches the ID photo. Face the camera straight on, aligned with the on-screen guide.

    Selfie capture (face match)
    TIP
    Remove hats, sunglasses, and masks. The system automatically detects your face outline to decide whether to proceed.

AFTER SUBMISSION

What happens after you submit

Average approval time
1 – 12 hours
Up to 24 hours in some cases
Completion notice
Email notification
The result is sent to the email you registered at sign-up. If additional verification is needed, you'll be guided separately.

CHECKLIST

All checked?

  • Entered the English name exactly as it appears on the ID
  • ID photo shows all four corners and the text clearly
  • Removed hat, sunglasses, and mask for the selfie
  • Have access to the email where the verification result will arrive

FAQ

Frequently asked

Yes — it's mandatory. 5010 Quant 3.0 operates on an account held in your own name. Without KYC, withdrawals are restricted and you can't realize your trading returns. It's a global standard for proving asset ownership.
The reason is sent by email. Most rejections come from poor-quality ID photos or English-name mismatches. Once you address the reason, you can resubmit. If you're rejected repeatedly, contact your advisor.
For typical 5010 Quant 3.0 use, Level 1 is enough — the daily withdrawal limit is set at $20,000 USDT. Only if you operate funds beyond that limit will you also need Level 2 (address verification with a utility bill or bank statement from the last 3 months).
On weekdays it's typically processed in 1–12 hours; on weekends or during high-volume periods it can take up to 24 hours. If you haven't heard back after 24 hours, contact your advisor.

Stuck on this step?

Check the FAQ, or message your advisor directly.

Open FAQ